

Please contact
us
- + 49 (0) 40 / 88 34 - 90 00
- info@exportkreditgarantien.de
- Submit a preliminary inquiry online free of charge

We assist you
with advice
- by telephone
- at your company premises

We review
your application
Key criteria are:
- Creditworthiness of the foreign buyer
- Country risk
- German added value
- Customary conditions of contract (terms of payment and contract period)
- Environmental, social and human rights standards

We provide cover
for your export
transaction
You will receive:
Before the conclusion of
the contract:
- Binding offer of cover
After the conclusion of the
contract:
- Letter of acceptance (commitment of cover)
- Cover policy (guarantee document)
- Premium invoice

How to handle a claim
- Your contacts for claim issues
- Rules should be adhered (e.g. report
- risk-increasing circumstances immediatley, consent of the Federal Government for further deliveries, commercial care)
- Please note your duties
- More information in the broshure indemnification procedure
- Claim application form (DE)
Export Credit Guarantees – partner for the protection of your exports!
Hermes Cover simple explained in our information brochure.
Your target market – how to secure your exports
Country cover policy of more than 200 countries.
Country list:
Hermes Cover for foreign customers
Foreign business partners find information on the page "Your way to buy 'Made in Germany'". Here you also can find information in other languages.
Please write to us to get the certificate: Secure e-mail support Information about secure e-mail: Certificate Practice Statement (CPS) der EH CICA.
Contact: +49 (0) 40/88 34-25 00.