Content

 

Event of loss and indemnification

Event of loss

There are outstanding amounts due to you? And your foreign debtor experiences payment difficulties? In the case of a potential loss, it is essential that you contact Euler Hermes at an early stage and cooperate with them at all times so as to guarantee a smooth indemnification process.

In case of a potential loss you must observe the following basic rules:

  1. You must promptly notify the Federal Government in writing of any risk-increasing circumstances which come to your attention. Furthermore, you must notify the Federal Government of the measures you have already taken or intend to take for securing your claim to payment.
  2. If you intend to make further shipments to the foreign debtor, the prior consent of the Federal Government is required.
  3. You are required to take all due and reasonable measures according to the principle of due diligence to prevent or mitigate the loss.

If you need further information in particularly tricky cases, please do not hesitate to contact the mandataries.

The persons to contact are:

  Contact person Phone
for claims under manufacturing risk cover Ms Kerstin Bendt or
Mr Matthias Jost		 (040) 8834 - 9585
(040) 8834 - 9547
for commercial claims
(short-term transactions and wholeturnover policies)		 Mr Ulrich Seppke or
Mr Jens Völckers		 (040) 8834 - 9121
(040) 8834 - 9134
for commercial claims
(buyer credits)		 Mr Jens Völkers (040) 8834 - 9134
for recourse measures Mr Joachim Bödecker (040) 8834 - 9155
for political claims and rescheduled debts Ms Andrea Baumgarten or
Ms Birgit Lauryn		 (040) 8834 - 9210
(040) 8834 - 9201

top

 

Footer