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Commercial claim
If insured receivables are not paid as contractually agreed, the export credit guarantee of the Federal Government provides protection against bad debt losses. The indemnification procedure to be followed for receivables covered by a state export credit guarantee is basically divided into three phases:
| Potential claim | claim | recourse |
|---|
| The phase of a potential claim starts when receivables are in danger of becoming overdue and requires the following action:
|
To receive indemnification, in particular, the following conditions have to be fulfilled:
|
Even after indemnification, the cooperation of the policyholder is required: Obligation to enforce an indemnified claim against the debtor in consultation with the Federal Government |

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